SHIPPING & DELIVERY POLICY

The Butterflies delivers products to all cities across India, as well as select countries outside India as may be found feasible by The Butterflies.

Incase if the city/ country is not found in the list please feel free to contact us personally at 9843322997

The Butterflies shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges.

Each address you instruct us to ship to, including gifting address, is considered a separate order and is subject to applicable shipping charges. Shipping within India or  Outside India is chargeable. we have tied up with the renowned and trusted courier service. International shipping is done through INDIA POST and tariffs are same as that of the postal department charges published in their website.

Customers are requested to provide full and accurate address with proper zip code. In case of incorrect address, the products may reach late or remain stranded. The Butterflies will  not be responsible for delay’s in such cases. However we shall ensure to reach you to get the right address and necessary details as a service .

Please note that Billing address shall mean the address where the customer receives their Credit Card statements. Shipping address shall mean the address where the order needs to be delivered to.

The Butterflies will not be held responsible incase of delay in delivery by our courier partner due to unavoidable circumstances, like accidents, riots, natural calamity, lockdowns etc. However The Butterflies would do the needful to ensure the courier is delivered, though delayed.

• For international customers, the VAT/ Import Duties/ Local Taxes, IF ANY, are to borne by the customer and to be paid at the time of Delivery to our courier partner. These taxes will be chargeable over and above the product/order price you pay. These charges are ungovernable as they differ from country to country according to local rules and regulations.
• All prices are inclusive of GST.